Store Policy
Customer Care
Skin health is a priority for us. We want to ensure that the products you use are good for you. Please read the ingredient labels, be aware that our products contain nut oils and cocoa butters and oils as well. Only needed preservatives are used in our products and used at the low end of the manufactures recommended usage rates. Should you have any questions or concerns please feel free to contact us so we can guide you in your quest for the "perfect for you" product. All products we make are used and tested by ourselves as well as friends and family before going to on the market. Products are being updated and improved on a regular basis, as well as new ones being added.
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All of our soaps are made by melt and pour and cold or hot process methods. Cold process soaps are cured for 4-6 weeks and hot process soaps are dried for 2-3 weeks. Melt and pour soaps do not have a dry or a cure time. In order for your bars to last a long time it is recommended that they are allowed to fully dry between uses, as there are no preservatives in them to repel the water. Soaps will turn mushy if left in a pool of water.
Privacy & Safety
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Payment:
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Wholesale Inquiries
Please contact us for wholesale inquiries. We have options available in the form of private label, custom orders as well as large quantity ordering.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments